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Appointments

Click for help online with askmyGP

The easiest and fastest way to get any kind of help is with askmyGP.  It saves us time too, so please help us to help you.

  • Available 24/7 - we respond in working hours, 8am to 6pm Monday to Friday

  • We can usually get back to you within the hour, and will see you same day if needed.

  • All our registered patients are welcome, parents and carers on behalf of patients too.

  • You can name a GP if you wish (so long as they are working today)

  • You may prefer a message, telephone, video or face to face response

  • You can sign up now, with no paperwork

Appointments can be booked through askmygp. 

Emergency appointments are offered where someone is thought to have become acutely unwell and cannot wait for review until the following day. These appointments with be with the duty clinician. Please request these only where such rules apply as they have a knock-on effect on surgeries and can lead to delay for other patients who have booked appointments in advance.

Telephone Advice can be requested through askmygp.

Transport to Hospital Appointments

Requests for ambulance transport should go through the Referral and Booking Management Service (RBMS). A telephone triage service will assess you to ensure you fulfil the criteria for ambulance transport. Call 01942 482990 to arrange this.

Video Recording of Consultations

Sometimes the doctors make video recordings of their consultations with patients. These are used to help improve their consultation skills and their ability to talk to patients. When this is happening the receptionist will ask you to sign a form if you agree to your consultations being recorded.

If you prefer not to have your consultation recorded please tell the receptionist. This will not affect your treatment in any way. If you initially agree to the recording then change your mind, please tell the doctor or receptionist and the tape will be erased. The videotape is subject to the same confidentiality and security as your medical records. The tape will only be seen by doctors or people who are responsible for your care. The tape will only be used for the purpose of learning and teaching consultation skills.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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